FAQs

Order and Shipping

Q. How long will it take to receive my order?
As we offer made to order facility, it will take at least a month to ship you your order. Though, we try to send you with the order as soon as possible.

Q. Can I change my shipping address after the order?
You can only be change the shipping address within 24 hours of your order of bone inlay furniture. To change the address of shipping, you are required to contact us as soon as possible.

Q. How will I be able to know that you will ship the order in my country?
We ship our handmade bone inlay furniture’s and home décor items in all the major nations and locations around the world. However, if your country and location is not visible, kindly contact us so that we can look through it.

Q. How can I track my order in shipping?
We will provide you with the tracking ID through email along with the details of the shipping partner for your order of Bone Inlay Furniture.

Q. Will you be keeping my credit card details along with personal details?
No, we don’t store any of your credit card and personal details with us. All your order details are kept securely with us.

Returns and Exchange

Q. What are the criteria’s for returning the item?
Returns will be only made if the Bone Inlay good is received in the damaged conditions. For
more details, click here.

Q. My product is different from what I ordered?
We make all the confirmations prior shipping the ordered item. Please note that as all the items are handmade as per the order, there can be slight variation in the design and item.

Q. How can I cancel my order?
In case of cancellation of your order of bone inlay furniture, you are required to cancel or change the order within 24 hours.